Work orders
If something is not working, please email the work order database ([email protected] or [email protected]) and be sure to include:
Our tech and I use this email address to enter work orders. Please do not email work order requests to us directly as those can get "lost" in our email.
Our fantastic techs, (Carol Easterling at LLE on Tues and Matthew Brown at SWA) will visit your room and look at your issue.
- a description of the issue
- your room number
- the RCS tag number for the equipment (all PCs will have one).
Our tech and I use this email address to enter work orders. Please do not email work order requests to us directly as those can get "lost" in our email.
Our fantastic techs, (Carol Easterling at LLE on Tues and Matthew Brown at SWA) will visit your room and look at your issue.
Work Order Priorities--Where Do I Fit In?
Work Order Priority Per Central Office Directive:
- Office, cafeteria, and attendance
- Teacher computers
- Lab computers
- Projectors
- Printers
- Student computers